Terms of Service

Last updated: August 07, 2026

1. OBJECTIVE

These Terms and Conditions regulate the use of the website www.sevensoftwaresshop.com and the acquisition of products and services made available by SevenSoftwaresShop to customers, including consumers located in the European Union.

By using the website or making a purchase, the customer declares that they have had access to these Terms and Conditions.

When the customer has mandatory rights provided for by the consumer protection legislation of their country, these rights will be preserved regardless of the provisions of these Terms.

2. IDENTIFICATION OF THE PROVIDER

The website www.sevensoftwaresshop.com is operated by the company responsible for SevenSoftwaresShop.

The provider's identification information, including corporate name, company registration number, physical address, email address, and other legally required information, will be made clear and accessible on the website and during the purchasing process.

3. DIGITAL PRODUCTS AND SERVICES

SevenSoftwaresShop sells products and services related to software and digital solutions.

Products may include, among others:

• software licenses;
• activation codes or keys;
• digital products;
• updates;
• upgrades;
• digital services;
• other products or services described in their respective offers.

Each product may have specific license conditions, duration, activation, compatibility, number of users, and devices.

This information will be presented on the respective product page.

4. PRE-CONTRACTUAL INFORMATION

Before completing the purchase, the consumer must have access to essential information about the product or service, including, where applicable:

• main features;
• total price;
• applicable taxes;
• payment conditions;
• delivery method and deadline;
• license duration;
• functionalities;
• compatibility;
• interoperability;
• usage restrictions;
• cancellation conditions;
• information on the right of withdrawal.

The information presented during the purchasing process will be integrated into the conditions of the respective contract, where applicable.

European legislation requires specific pre-contractual information for distance contracts, including regarding digital content and its functionality and interoperability.

5. SOFTWARE LICENSING

The acquisition of a license does not mean the acquisition of the software's intellectual property.

The customer only receives the rights of use expressly provided for in the corresponding license.

Software use must comply with:

• permitted number of users;
• permitted number of devices;
• license period;
• usage limitations;
• activation rules;
• conditions established by the software owner;
• applicable legislation.

The customer may not reproduce, distribute, sublicense, resell, or share a license when this is not permitted by the conditions applicable to the product.

6. TRADEMARKS AND THIRD-PARTY INTELLECTUAL PROPERTY

Trademarks, trade names, logos, software, images, and other intellectual property elements belong to their respective owners.

The reference to a particular manufacturer, developer, or product does not, by itself, mean that SevenSoftwaresShop is a manufacturer, owner, exclusive representative, exclusive distributor, official partner, or official reseller of that owner.

Any claim of representation or authorization will only be made when there is a basis and corresponding documentation.

7. PRICES, CURRENCY, AND TAXES

Prices will be presented in the currency indicated in the offer.

Where applicable, taxes and other charges will be presented before the completion of the purchase, in accordance with applicable legislation.

The price presented to the consumer at the time of purchase will be the price applicable to the respective transaction, except in situations of manifest error or other hypotheses permitted by law.

8. PAYMENT

Payments may be processed by financial institutions and specialized payment providers.

SevenSoftwaresShop may use third-party services to process cards, transfers, or other forms of payment.

Transaction approval may depend on the respective bank, card issuer, or payment provider.

9. DIGITAL SUPPLY

After payment confirmation, the digital product will be made available by the method indicated in the offer.

Delivery may occur via:

• email;
• activation code or key;
• link;
• user account;
• digital platform;
• download;
• other method informed at the time of purchase.

The customer must provide correct and sufficient information to enable product delivery.

When delivery depends on third-party systems, external servers, or activation by the manufacturer, additional requirements may exist.

10. DELIVERY DEADLINE

SevenSoftwaresShop will make the product available within the period informed in the offer or in the purchase confirmation.

When there is no specific deadline, delivery will be made without undue delay, in accordance with applicable legislation.

In the case of digital content or service, the provider must observe the European rules applicable to the supply and conformity of digital content or service.

11. RIGHT OF WITHDRAWAL — EUROPEAN UNION

In distance contracts concluded with consumers in the European Union, as a rule, a period of 14 days for exercising the right of withdrawal applies, without needing to provide a justification, subject to legal exceptions.

The exact period and conditions may vary depending on the nature of the contract and the exceptions provided for by applicable legislation.

12. IMMEDIATELY SUPPLIED DIGITAL CONTENT

When the product consists of digital content not supplied on a tangible medium, the consumer may request that the supply begin before the end of the 14-day period.

When legislation permits the loss of the right of withdrawal due to the start of supply, SevenSoftwaresShop will request, when necessary:

1. express consent from the consumer to start the supply during the withdrawal period; and
2. acknowledgement that, after the start of supply, the right of withdrawal may be lost.

This rule may be relevant, for example, when a license, code, file, or other digital content is made available immediately after purchase.

13. CONFORMITY OF DIGITAL PRODUCTS

Digital content and services, when covered by applicable European legislation, must meet the conformity required by the contract and applicable regulations.

This may involve characteristics such as:

• functionality;
• compatibility;
• interoperability;
• security;
• performance;
• service continuity;
• characteristics described in the offer.

European legislation establishes specific rights when digital content or service is not supplied or presents a lack of conformity.

14. FAILURE OF SUPPLY

If a digital product or service is not supplied as contracted, the consumer may have rights to demand supply or exercise other rights provided for in applicable legislation.

When there is a lack of conformity, measures such as conformity correction, proportional price reduction, or contract resolution may apply, depending on the circumstances and applicable legislation.

15. UPDATES

When required by applicable legislation and according to the nature of the product, the necessary updates will be provided to keep the digital content or service in conformity.

The customer must follow the reasonable installation and usage instructions provided.

European legislation provides specific obligations regarding updates necessary to maintain the conformity of digital content and services.

16. COMPATIBILITY AND TECHNICAL REQUIREMENTS

The customer must verify the technical requirements presented on the product page before purchase.

When software depends on a specific operating system, hardware, internet connection, user account, or external infrastructure, these conditions may be necessary for its operation.

Incompatibility caused exclusively by the customer's equipment or environment, when not related to incorrect or insufficient information provided by SevenSoftwaresShop, will be treated in accordance with applicable legislation.

17. SUPPORT

When included in the offer, support will be provided according to the conditions informed for the respective product.

Unless expressly included in the offer, support does not cover:

• computer maintenance;
• operating system maintenance;
• network configuration;
• personal file recovery;
• training;
• third-party services;
• custom development.

18. CUSTOMER RESPONSIBILITIES

The customer must:

• provide truthful information;
• keep their access data protected;
• use the software in accordance with its license;
• respect intellectual property rights;
• not unduly share codes or credentials;
• not attempt to bypass activation systems;
• not use the products for illicit activities.

19. PROHIBITIONS

It is prohibited to use the website or products for:

• fraud;
• system invasion;
• license falsification;
• unauthorized software distribution;
• illegal key sharing;
• copyright infringement;
• attempting to circumvent security mechanisms;
• activities contrary to applicable legislation.

20. PERSONAL DATA

SevenSoftwaresShop may process personal data necessary to process orders, payments, product supply, customer service, security, and compliance with legal obligations.

For consumers located in the European Union, processing will be carried out in accordance with GDPR/RGPD, where applicable.

Full information can be found in the Privacy Policy.

21. COOKIES

The website may use cookies and similar technologies.

Strictly necessary cookies may be used when legally permitted.

Non-essential cookies will be treated in accordance with the Cookie Policy and applicable consent requirements.

22. WEBSITE AVAILABILITY

SevenSoftwaresShop may perform maintenance, updates, and improvements on the website.

Temporary interruptions may occur due to maintenance, technical failures, unavailability of external providers, or other events beyond the company's reasonable control.

23. LINKS AND THIRD-PARTY SERVICES

The website may provide links or integrate third-party services.

SevenSoftwaresShop does not necessarily control the services, content, policies, or practices of these third parties.

24. WEBSITE INTELLECTUAL PROPERTY

Texts, images, layouts, graphic elements, visual identity, code, and other proprietary website content may be protected by intellectual property rights.

Unauthorized reproduction or commercial use of these materials is prohibited, unless permitted by law or authorized by the owner.

25. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits rights or liabilities that cannot be excluded or limited by applicable law.

SevenSoftwaresShop will not be responsible for problems exclusively resulting from customer equipment, internet connection, incorrect information provided by the customer, or product use not in accordance with its license, to the extent permitted by law.

26. CONSUMER PROTECTION

No provision of these Terms shall be interpreted as a waiver of mandatory rights granted to consumers by European Union legislation or applicable national legislation.

Contractual terms must be applied in a manner compatible with consumer protection rules.

European legislation also provides for protection against abusive contractual clauses and unfair commercial practices.

27. COMPLAINTS

Customers who have any problem with a product or service must contact SevenSoftwaresShop through the official service channels.

The company will seek to resolve complaints quickly and amicably.

Where applicable, consumers may use alternative dispute resolution mechanisms available in their country.

28. CONSUMER RIGHT OF ACTION

Nothing in these Terms prevents the consumer from exercising the rights guaranteed to them by the mandatory consumer protection rules applicable to their situation.

29. CHANGES TO THE TERMS

SevenSoftwaresShop may update these Terms to reflect legal, technological, commercial, or operational changes.

The current version will be available on the website.

Subsequent changes will not prejudice rights already acquired or contracts already concluded, except when permitted by applicable law.

30. APPLICABLE LAW

These Terms shall be interpreted in accordance with the law applicable to the respective operation.

For consumers in the European Union, mandatory consumer protection rules applicable to the consumer, including relevant European and national rules, shall be respected.

Nothing in these Terms is intended to deprive the consumer of the protection afforded by the mandatory provisions of the law applicable to them.

31. CONTACT

For questions, complaints, cancellations, support requests, or other issues related to products and services, the customer may use the official channels available on the website:

www.sevensoftwaresshop.com

SevenSoftwaresShop

Terms and Conditions of Service and Sale — updated on 07/08/2026